August 12, 2019

Senior Manager of KSP Compliance

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt


Position Summary

Oversee all aspects of the Kroger Specialty Pharmacy (KSP) regulatory compliance program and be responsible for identifying areas of compliance risk, establishing policies, developing compliance programs, and implementing processes to ensure execution, maintaining documentation of compliance actions, coordinating with applicable business areas to provide and document training, auditing and incident investigation and reporting. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

  • Ensure that the team initiates and fosters effective business relationships internally and across all government and licensing entities to maintain awareness of regulatory requirements and the most effective means of compliance
  • Facilitate development of plans for response to Board of Pharmacy (BOP) probation rulings; represent company and provide support for BOP external visits; respond to BOP with any concerns
  • Establish critical measurements, accumulate resources, resolve problems, and recommend and implement change to ensure compliance with internal and external policy and regulatory requirements related to accreditation, licensing, and related regulations
  • Act as chair of KSPs Compliance Committee, coordinating resources and ensuring effectiveness, providing status updates and proposed changes to the KSP Compliance Program to the Kroger Health Compliance Officer and the Chief Ethics and Compliance Officer
  • Facilitate investigations of complaints and alleged violation of the KSP Code of Conduct, compliance policies and procedures, and state/federal laws and regulations; work with Kroger Health Compliance Officer to coordinate communication efforts
  • Develop, maintain and oversee the KSP Compliance Program in a manner consistent with the Kroger Health Compliance Program and Krogers overall compliance program
  • Develop/oversee an audit program to monitor compliance, identify areas of vulnerability; oversee corrective action plans for resolution of problematic issues, and provide guidance to KSP pharmacies on how to avoid/resolve future similar situations
  • Coordinate KSP government relations activities with industry organizations, Kroger Health Compliance Officer, and Corporate Affairs
  • Ensure accreditation and reaccreditation efforts are coordinated efficiently
  • Provide ongoing research and guidance for all compliance related issues and questions
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications

  • Bachelor's Degree
  • Any experience as team leader in an organization with priorities focused on achieving excellence in all areas of service and quality
  • 4+ years successful/progressive experience in regulatory compliance, preferably in a specialty pharmacy environment
  • Working knowledge of healthcare regulatory environment, Anti-Kickback Statute, HIPAA rules, and accreditation (URAC, Joint Commission, etc.) standards
  • Knowledge of healthcare and business operations and strategies to maintain continuous organizational compliance with internal/external requirements
  • Experience in design of systems procedures and policies to guide and ensure compliance with governing regulations to which the specialty pharmacy is subject
  • Excellent oral/written communication skills

Desired Previous Experience/Education

  • Desired Certifications/Licensures : State Bar.
  • Any Healthcare compliance or Healthcare compliance attorney experience
  • Master's Degree in Law, Pharmacy, Healthcare Administration, Business Operations or a similar field
  • Doctorate Degree in Law, Pharmacy, Healthcare Administration, Business Operations or a similar field


Education Level: Doctorate Desired
Required Travel: Up to 25%
Required Certifications/Licenses: Other
Position Type: Full-Time
Regions: General Office- Cincinnati 

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